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Online Banking

Tutorial - Stop Cheques

With Online Banking you can create or delete Stop Cheque requests on either a single cheque or a range of cheques. Please note: There is a service charge for requesting a Stop Payment.

How to use

  • Login to Online Banking; by default you will be taken to the Account Summary page.
  • Click on Account Services from the left-hand menu
  • Click on Stop Cheques from the left-hand menu
  • Select the type of item to be stopped (Stop a single cheque or Stop a range of cheques).

Create a stop on a single cheque

  • Select the Chequing Account you want this applied to
  • Specify the Reason for Creating Stop
  • Enter the Cheque Date (if known)
  • Enter the name of the Payee (who you made the cheque out to)
  • Specify the Cheque Number (if known)
  • Enter the Amount
  • Click Submit.

Confirm the details of the stop payment request. A confirmation page will be displayed confirming your request.

Create a stop for a range of cheques

  • Select the Chequing Account you want this applied to
  • Specify the Reason for Creating Stop
  • Enter the first cheque number in Start of Range.
  • Enter the last cheque number in End of Range.
  • Click Submit.

Confirm the details of the stop payment request. A confirmation page will be displayed confirming your request.

To delete an existing Stop Cheque item

  • Click on Account Services from the left-hand menu
  • Click on Stop Cheques from the left-hand menu
  • A list of all Stop Cheque requests will be displayed. Click Delete beside the item you would like to cancel.
  • Confirm the deletion on the confirmation page.
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