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Online Banking

e-Statements
Online Banking

An environmentally friendly alternative to paper statements and personal tax slips available to our clients through Online Banking.

e-Statements & Tax Slips

e-Statements

Convenient and always available

  • View your e-Statements or personal CRA tax slips anytime through Online Banking
  • No more waiting for mail delivery
  • You'll be notified by personal message in Online Banking when your e-Statement or personal CRA tax slips are available
  • Up to seven years of e-Statements, cheque images and personal CRA tax slips are archived
  • You can also save your e-documents to your home computer and print a copy if needed

Safe and secure

e-Statements are personal CRA tax slips are housed within our safe and secure Online Banking and accessed only by your Access Card/Personal Access Code combination. By eliminating the mailed account statements and tax slips, the opportunity for identity theft and other mail-related fraud is avoided.

Managing your e-Statements


Opting out of paper account statements

e-Statements are currently available for all clients; however, to discontinue the mailing of your paper statement, it is necessary for you to opt out of receiving them. To opt out, follow these steps.

  1. Log in to Online Banking
  2. On the Account Summary page, click on Statement Preferences in the left-hand menu
  3. Follow the prompts

Accessing your e-Statements

  1. Log in to Online Banking
  2. On the Account Summary page, click on e-Statements in the left-hand menu
  3. Select the Relationship and Account Number for the statement you wish to view
  4. View the available list of e-Statements, click on the appropriate statement and it will open as a PDF

Managing your personal CRA tax slips


Opting out of personal paper tax slips

To access your personal CRA tax slips preferences you need to be signed up for online banking.

  1. Log in to Online Banking
  2. On the Account Summary page, click on CRA tax slip preferences in the left-hand menu
  3. On the CRA tax slip preferences page, enter the requested information and select the method for how you wish to receive your tax slips
  4. Follow the prompts

If you're not currently registered for Online Banking, please contact us for assistance – it's fast and easy.

Have a question? Ask an expert.

Our team of experienced professionals are here to answer any questions you may have. Email or call 1.888.713.6728.

Ask an Expert

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