We're accountable to you.
As a member-owned organization, we believe in being open, transparent and accountable to our member-shareholders and clients.
BlueShore Financial prides itself on obtaining ongoing feedback from its member-owners. We engage our research partners to conduct surveys of member satisfaction in a number of key areas annually. We hold member focus groups on key strategic topics and initiatives, as required. And we solicit input from our members on an ongoing basis through our branches, Solution Centre and web site.
Based on surveys conducted by our research partners BlueShore Financial repeatedly scores consistently higher than our competitors in helping our clients improve their overall financial well-being. We consistently receive positive feedback on the ease of doing business with us and on our financial expertise – both critical factors as we strive for excellence in our delivery of financial services.
At BlueShore Financial, we recognize the importance of adhering to high corporate governance standards.
Directors are expected to act in a manner that protects and enhances the value of the credit union in the interest of all members. Each Director is responsible for exercising independent judgment, with honesty and integrity, while adhering to Board policies and procedures, statutory and regulatory compliance requirements.
Finding the right people is a key responsibility of the Nomination & Election Committee of the Board; a clearly defined set of criteria is used when considering potential candidates.
In broad terms, the Board of Directors is responsible for overseeing the direction of BlueShore Financial, in keeping with the credit union's rules. While retaining oversight responsibility, the Board delegates responsibility for management of the credit union to the President and CEO.
The Board of Directors consists of nine Directors. Directors are elected for three year terms. For the purposes of ongoing renewal, the term of office of three Directors expires each year.