Contact Us
Online
For online inquiries, please use our secure Contact Form. or Live Chat.
- Change your address (login required)
- Report lost or stolen card
- Report fraud
Phone or Fax
- Questions, inquiries or to reach a branch
- Phone: 604.982.8000
Toll-free: 1.888.713.6728 - Solution Centre Hours:
Mon to Fri 8am-8pm,
Sat 9am-5pm (PST) - Branch hours differ from our Solution Centre's hours. Find branch hours using our branch & ATM locator.
- Head Office
- Phone: 604.982.8000
Fax: 604.985.6810
Head Office Hours:
Mon to Fri 8:30am-5pm (PST)
Telephone Banking
24 hours a day, 7 days a week
Phone: 604.980.6728
Toll-free: 1.888.713.6777
For after hours technical support, please call 604.982.8000 and select option #4. - Media
- If you are a member of the media, please contact Armita Alikhani at 604.983.4584.
- Donations and sponsorships
- For donation and sponsorship information and requests, visit our community funding page.
Locations
Head Office, Solution Centre and Lonsdale Branch
1250 Lonsdale Avenue
North Vancouver, BC
V7M 2H6