BlueShore Financial continues to deliver new and innovative digital services for clients with the introduction of our Digital Concierge. The Digital Concierge is an AI (Artificial Intelligence) powered chatbot that allows clients and visitors to the BlueShore website to interact with BlueShore online 24/7.
This new digital tool helps site visitors find answers to everyday banking questions and information on financial products and services in a secure, convenient, and efficient way. Our Digital Concierge is a convenient alternative to calling or visiting a branch to get help for standard inquiries such as ATM locations, mortgage basics, credit cards offered and so forth.
Clients can always call BlueShore’s trusted and knowledgeable Solution Centre to speak with an Associate to address more complex questions or for expert advice. Likewise, the Digital Concierge has been programmed to transfer more detailed questions to a Solution Centre Associate either through LiveChat or phone, providing a seamless experience for users and clients.
To access the Digital Concierge, click or tap the circular blue chat icon on the bottom right of our website.