Convenient experience for a broad range of users

To maximize your online experience and for your Internet security, we recommend using the latest versions of these supported browsers. Please note that we do not support Beta or test versions of browsers.

Download the latest version of:

Internet Explorer 11 and Passwords

All previous versions of Internet Explorer included password management tools that allowed users to remember logins and passwords within their browser. As a security measure, BlueShore disabled the browser from remembering these logins and passwords for Online Banking.

However, Microsoft Internet Explorer 11 (IE11) no longer allows developers to manage passwords in this way. If you are using IE11, you may be prompted to save both your Online Banking login and password within the browser.

To avoid this, users of IE11 may wish to consider the following:

  • IE's "InPrivate browsing" setting allows users to change IE11's default behavior so it won't prompt to save passwords
  • The "Delete Browsing History" options available in IE11 allow users to wipe out all passwords should they accidentally say yes to saving passwords
  • Use another web browser – neither Firefox, Chrome, or Safari support this browser password behaviour

Supported standards

For our technically inclined users, we support these specifications: XHTML 1.0 Transitional, CSS 1.0 and 2.0, DOM Level 1 and 2, and ECMA Script (JavaScript). The site will work using all the browsers that correctly implement these specifications.

128-Bit Secure Socket Layer (SSL) encryption

To access our services, your browser must also support 128-bit Secure Socket Layer (SSL) encryption. If you don't have it, you will need to download the appropriate encryption support from the supplier of your browser. Most browser upgrades now support 128-bit as the default level of encryption when you download the installation package.

Cookies

To use our Online Banking services, you must ensure that you have not disabled your browser's ability to accept cookies (particularly first-party session cookies).   about the use of cookies on our website.

JavaScript

JavaScript is also used to enhance our services. If JavaScript is disabled on your browser, the main features of the site will be functional, but some may be unavailable.

Hardware configurations

We have no minimum hardware requirements; however, certain minimum requirements may be specified by the browser you use.

Talk to us

If you have any questions, please call us at 604.982.8000 (toll-free 1.888.713.6728), connect through live chat, or visit your local branch.

Have a question? Ask an expert

Scott Evans
Financial Advisor
Mutual Funds Investment Specialist

Our team of experienced professionals are here to answer any questions you may have.