Debit cards can be declined for a number of reasons. The payment could be larger than the maximum transaction allowed for your account, or your card could be locked because you entered an incorrect PIN multiple times. Network issues are possible as well, and equipment malfunction can also cause a card to decline.
Whatever the reason, it’s important that you reach out to BlueShore Financial right away to clear up the issue and ensure there has been no fraudulent activity. We can also increase your personal daily limit temporarily, if the decline is due to a large transaction.
Contact the Solution Centre at 604.982.8000 (toll-free 1.888.713.6728) or visit your local branch to have the issue resolved and get your card back in action.