A Canada Post service disruption is currently in effect which may cause a delay in your printed statements. 

  • If you receive printed statements for your account(s) mail, they will not be delivered until the postal disruption is over. 
  • There may also be a delay in receiving new or replacement client cards, and cheques. Printed statements, notices and documents from Collabria and Aviso Wealth may also be impacted.

It’s important that you continue to make your required payments to keep your accounts in good standing. 

It’s easy to stay on top of your finances with these digital options: 

Need help?

Solution Centre Hours (PST):

Phone: 604.982.8000
Toll-free: 1.888.713.6728

  • Mon to Fri 8am-8pm
  • Sat 9am-5pm

Telephone Banking

24 hours a day, 7 days a week

Phone: 604.980.6728
Toll-free: 1.888.713.6777

For after hours technical support, please call 604.982.8000 and select option #4.