Debit Cards
What to do if your Access Card is declined
Access Cards can be declined for a number of reasons. There could be issues with the network, your transaction limit, or if you’ve entered your PIN incorrectly too many times. Find out what to do if your card is declined.
Debit Cards
Changing your Access Card PIN
Your Access Card (debit card) personal identification number (PIN) is a security code for verifying your identity and should be kept secret. Occasionally you may need to change it; learn how.
Debit Cards
Replacing a lost or stolen Access Card
Replacing your debit card after it’s been lost or stolen can be done quickly and easily with a quick phone call or visit to the branch. We’ll get a replacement card to you right away.
Debit Cards
Obtaining and using your Access Card
A BlueShore Access Card allows you to make purchases at retailers and businesses, use ATMs, and log into Online or Mobile Banking. Get yours today.
Credit Cards
Making a claim for travel cancellation
When your travel plans are cancelled, your Collabria credit card may offer coverage and reimbursement. Discover what steps you need to take to make your insurance claim.
Credit Cards
Making a claim for purchase protection or warranty
Accidents happen and sometimes new purchases just don’t work as they should. Find out how to take advantage of your built-in Collabria credit card purchase protection and warranty.
Credit Cards
Changing your Mastercard PIN
Update your PIN if you have forgotten it, believe it may have been compromised, or just want to change it to something that’s easier to remember. It can be done in a few simple steps.
Credit Cards
What to do if your card has been compromised
If you think your credit card has been compromised, or if it’s been lost or stolen, find out what immediate actions you should take to avoid unauthorized use.
Credit Cards
Changing your credit limit
If you find your credit limit on your Collabria credit card doesn’t quite fit your regular spending habits, or if you have upcoming large expenses, you may want to request a credit limit increase.
Credit Cards
Setting up your credit card for Apple Pay
Make quick contactless payments using your iPhone by connecting your Collabria credit card to Apple Pay
Have a question? Ask an expert
Ronak Yazd Financial AdvisorMutual Funds Investment Specialist
Financial Advisor
Mutual Funds Investment Specialist
Our team of experienced professionals are here to answer any questions you may have.