Our Help Centre is designed to answer the most common – and not so common – “how to” questions you may have regarding our wide range of financial products and services. For other more “advisory” related questions, please visit our Advice Hub.
Investments
Term deposit (GIC) rates
BlueShore Financial term deposits offer investment periods from as short as 30 days to up to 5 years. Discover our competitive rates and find a term deposit to match your savings timelines and goals.
Your BlueShore Access Card can be used in locations across Canada, the U.S., and all over the world. Find out which participating networks to look for when traveling.
What to do if your Access Card is not returned by an ATM
From time to time, an ATM will retain an debit card. This can be due to a number of reasons, from suspected fraud to mechanical failure. Find out what to do.
Access Cards can be declined for a number of reasons. There could be issues with the network, your transaction limit, or if you’ve entered your PIN incorrectly too many times. Find out what to do if your card is declined.
Your Access Card (debit card) personal identification number (PIN) is a security code for verifying your identity and should be kept secret. Occasionally you may need to change it; learn how.